What owners ask before they forward the line.
What it says on the phone. How forwarding works. What it costs. What it does not do.
Or skip the reading and call our older demo line, an earlier version of the receptionist: (346) 680-1479
The call
The caller hears a short recorded notice that they are speaking with an AI assistant and that the call is recorded. Then it greets them as your company and asks how it can help with their heating or cooling. It asks what is going on, gets a name and callback number, the address, the brand and rough age of the unit, and what they are seeing or hearing. Then it asks when they want someone out.
Yes. The call opens with that notice, and if a caller asks, it says so. We do not hide it. Callers still get a real answer and a written job request instead of voicemail, which is what they wanted when they dialed.
It records a job request with the window the caller asked for: morning, afternoon, or next available. It reads the details back and tells the caller your team will call to confirm the exact time. You confirm the slot. Airvvy does not connect to your calendar or dispatch software, so nothing gets double-booked behind your back.
If a caller reports a gas smell, smoke, a carbon monoxide alarm, or sparking, Airvvy tells them to leave the building and call 911 before it asks for anything else. For no cooling in dangerous heat, no heat in freezing weather, water pouring from the unit, or a burning smell, it gets the name and number, flags the call as an emergency, and emails you the same second with the caller's name and number and your on-call number in the alert. It tells the caller your team is calling back. It does not book an emergency like a tune-up.
It does not guess. It takes the name and number, says someone will call back, and the question lands in your dashboard with the recording and transcript. Pricing questions: it never quotes a number. It says your tech prices the job on site after looking at the system, and takes the name and number so you can call back.
No. It collects symptoms: warm air, short cycling, a noise, a leak, an age and brand. Your tech does the diagnosing. The point is that your tech rolls out already knowing what they are walking into.
It is set up to continue the call in Spanish when the caller does. Have it call you from the demo page and try it.
Yes. Every call is recorded and transcribed into your dashboard, and the caller is told at the start of the call. You can play any call back and read what was said.
Setup and forwarding
Yes. Your customers keep calling the number they know. You forward that line to your Airvvy number. Airvvy answers as your company.
Sign in with Google, type your business line and your cell, check your company details, and get your number. Then dial one forwarding code and call yourself to verify. You do it from your phone. No sales call.
Yes. During setup you choose all calls or only missed calls. With missed calls, your phone rings first, and if you are busy or do not pick up, the call rolls to Airvvy instead of voicemail. You can switch modes later from your dashboard.
We look up your carrier and show you the exact code with your Airvvy number filled in. Verizon uses *72. AT&T uses *21*number#. T-Mobile uses **21*1number#. Most landlines use *72. VoIP lines forward from the provider portal. You dial it once and it stays on until you turn it off.
Setup asks for two numbers: the line customers call and a cell for alerts, and they need to be different. If your business line is your cell, email hello@airvvy.com and we will walk you through it.
No. Google Voice lines are not supported. Landlines, cell lines, and most VoIP lines work.
Call your own business line from another phone. When Airvvy answers as your company, you are live. The call shows up in your dashboard, and your account is marked verified.
We provision your Airvvy number in a local area code where one is available. Nobody calls it directly; your line forwards to it.
Pricing and billing
$297 a month, flat. No setup fee. No contract. Everything is included.
Not until Airvvy captures your first real job: a real customer on your forwarded line who gave a name, a number, an address, what is wrong, and a window. Your card sits on file until then. If that never happens, you never pay.
Dial the un-forward code for your carrier. It is in your dashboard next to your number. Your calls ring your own phone again. Then email hello@airvvy.com from the address you signed up with and say close my account. Billing stops that day. No fee, no notice period.
The flat rate covers the normal volume of a single HVAC shop. If you grow well past that, we talk to you before anything changes. No surprise overages.
Your data and what it does not do
Yes. Every call is in your dashboard with the recording and the transcript. You can hear exactly how it handled each caller.
No. Airvvy does not send text messages. It emails you the job request the moment the call ends, and everything is in your dashboard.
No. Airvvy does not integrate with dispatch or scheduling software, and it does not sync to a calendar. It writes the job up and hands it to you. You put it on your schedule.
No. It does not transfer calls. For emergencies it flags the call and emails you the same second with the caller's name and number, and it tells the caller your team is calling back.
You, signed in with your Google account. Each shop sees only its own calls, jobs, and leads.
It is yours. Ask and we export your calls, transcripts, job requests, and leads before the account closes.
The fastest answer is hearing it take a call.
Give it a real problem. Interrupt it. Ask it something hard. Then decide.
Questions the AI cannot answer? Email hello@airvvy.com.